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Please note: Zamberg is based in the United States. All prices listed on the site are in the US Dollars.
Shipping Policies
Zamberg ships with UPS and US Postal Service. Shipping fees are calculated on a
combined basis of weight, value, and destination. Some orders are shipped in multiple
parcels.
- We ship to your home address only. We do not ship to your place of business, hotels,
motels, resorts, or PO Boxes.
- A signature is required for all UPS shipments upon receipt.
- US Postal Service shipments cannot be tracked and have a slower rate of destination
arrival.
- We do not ship to the following countries:
Abkhazia, Afghanistan, Algeria, Angola (including Cabinda),
Armenia, Azerbaijan, Bangladesh, Barbados, Belarus, Benin, Bolivia, Brazil, Bulgaria,
Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic,
Chad, Chechnia, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia,
Gabon, Georgia, Ghana, Guinea-Bissau, Indonesia, Iran, Iraq, Ivory Coast, Jordan,
Kazakhstan, Kenya, Kyrgyzstan, Liberia, Libya, Mali, Mauritania, Morocco, Moldova,
Niger, Nigeria, North Korea, OFAC Restricted Countries, Oman, Pakistan, Papua/NewGuinea,
Paraguay, Qatar, Russian Federation (includes Russia), Rwanda, Senegal, Seychelles,
Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Sri Lanka, Sudan, Syria,
Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan,
Venezuela, Yemen, Zaire, Zimbabwe
However you can place an order to be shipped to your pre-setup mail forwarding account
with a third-party vendor in US, like US Global Mail
or MYUS
 .
International Payments
Credit Cards:
We accept MasterCard, Visa, American Express, and Discover. The billing address
on order must match the billing address associated with the customer's credit card.
Wire Transfers:
For orders to be paid via wire transfer, our bank information is as follows:
SWIFT Code: BOFAUS3N
Account Number: 898 3608835
ABA Routing Number:063100277
Bank Name: Bank of AMERICA
Additional bank fees that may apply are the sole responsibility of the customer.
The Zamberg Order number must be transmitted to us with the wire transfer in order
to ensure the proper application of funds to the transaction.
Order must be paid, and receipt of funds validated within 5 business days.
PayPal:
USA, UK, and Canada only. Shipping address must be a PayPal confirmed address.
Customs
- International orders are generally subject to local import duties and taxes. Zamberg
is not responsible for, nor can offer any specific advice regarding any customs
related fees that you may incur. For specific information, please consult with your
local government import office.
- Returns & Replacements: If you return a product to us, you will be the exporter
from the destination country. Title and risk of loss transfer to us upon our receipt
of the merchandise.
- Privacy: As your privacy is important to us, we strive to exceed your expectations
for privacy. Please be aware that cross-border shipments are subject to inspection
by customs authorities. We may also be called upon to provide certain order, shipment,
and product information to our international carriers. Carriers may communicate
such information to customs authorities for the purpose of facilitating customs
clearance and compliance with local laws.
Verification Policy
- Orders may be subject to Zamberg verification procedure. For your protection, you
may be asked to verify that you are the card owner, or that the order information
is legitimate. This may include a request for a copy of your credit card (front
and back), which can be transmitted by fax or through our secure upload page.
- Should your order require verification, you will be notified by phone or email.
For this reason it is imperative that you provide us with both your current daytime
and evening phone numbers.
- Zamberg reserves the right to refuse an order when the address or credit card is
not verifiable.
Products
- Zamberg reserves the right to block certain products from being shipped outside
of the US, based on manufacturer restrictions.
- Product manuals, instructions and safety warnings may not be in destination country
languages.
- The products (and accompanying materials) may not be designed in accordance with
destination country standards, specifications, and labeling requirements.
- Products may not conform to destination country voltage and other electrical standards
(requiring use of an adapter or converter if appropriate).
- The responsibility for assuring that the product can be lawfully imported to the
destination country is solely that of the customer.
- Manufacturer warranties may not be valid.
- Manufacturer service options may not be available.
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